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Online therapy for LGBTQ+ identity · UK-based, available worldwide

Online therapy for
LGBTQ+ identity

A confidential, non-judgemental space to explore your identity, your relationships and your place in your family and community, at your own pace.

MBACP Registered Member Confidential & non-judgemental English & Cantonese £80 per session
See fees

Being fully yourself, at your own pace

Whether you are questioning, coming out, or have known who you are for years, the pressure does not always ease just because you have a name for it. There can be the fear of how family, friends or colleagues will react, the weight of keeping parts of your life private, or a sense of grief for time that felt out of reach.

You do not need to have it all worked out, and you do not need to explain yourself in order to start. This is a place to think out loud, to be heard without judgement, and to decide what you share, with whom, and when.

LGBTQ+ identity Coming out Coming out later in life Family acceptance Relationships Anxiety & low mood Self-esteem & confidence Cultural & family expectations

“I look forward to providing my support to you and helping you reflect, connect and grow.”

Roy Lam

Simple, straightforward steps

01

Free Consultation

Book a free 15–30 minute call. We’ll talk about what’s brought you here and whether we’re a good fit. No commitment required.

02

Begin Sessions

We meet online via Google Meet, Monday to Friday, 9am–7pm London time, from wherever you feel comfortable and private. Sessions are 50 minutes, and you set the pace.

03

Reflect & Grow

Over time, build self-acceptance, think through what you want from your relationships and your family, and find your own way forward.

Respect for your story

Roy Lam, MBACP registered counsellor and therapist
Roy Lam
MBACP Registered Member

After my Master in Social Sciences (Counselling) at the University of Hong Kong in 2017, I volunteered as a counsellor working with clients facing LGBT-related concerns, family difficulties, relationship challenges, depression and anxiety.

I work in an integrative way, drawing on Cognitive Behavioural Therapy (CBT), Emotion-Focused Therapy and Bowen’s Family Systems Theory, always with a warm, genuinely non-judgemental presence. Your pace, your words and your choices lead the work.

Originally from Hong Kong, I moved to the UK in 2021, and I understand how identity can sit alongside cultural and family expectations. I am a registered member of the BACP (No. 397064) and offer sessions in English and Cantonese.

CBT Emotion-Focused Therapy Bowen Family Systems Integrative Person-Centred

Transparent, straightforward pricing

Initial Consultation

Free

15–30 minutes • Online via Google Meet

  • No obligation or commitment
  • Discuss what’s brought you here
  • Ask questions about how I work
  • Decide together if we’re a good fit

Couples Therapy

£120

50 minutes • Online via Google Meet

  • For partners facing difficulties
  • Communication & conflict support
  • Integrative, tailored approach
  • Available Mon–Fri, 9am–7pm London time

Payment is taken at the time of booking. You may reschedule or cancel with at least 48 hours’ notice for a full refund. Cancellations made within 48 hours of your appointment are non-refundable.

From the therapy room

Have a question?

Here are some of the things people ask before getting started.

How does online therapy work?

Sessions take place via Google Meet, a free, easy-to-use video platform. You'll receive a link before each session. All you need is a private space, a stable internet connection, and a device with a camera and microphone. Many clients find online therapy just as effective as in-person, with the added benefit of attending from the comfort of their own home.

What happens in the free consultation?

The free consultation is an informal, no-obligation conversation lasting 15–30 minutes. We'll talk about what's brought you here, what you're hoping to get from therapy, and I'll answer any questions you have about how I work. It's also a chance for you to get a feel for whether we're the right fit. There's no pressure to proceed.

How many sessions will I need?

Every person is different, and there's no fixed number of sessions. Some people find that a focused course of 6–12 sessions is enough to address a specific issue; others prefer longer-term support. We'll review how things are going together and you're free to end or pause at any time. There's no minimum commitment.

Is everything I share confidential?

Yes. Everything you share is treated with the strictest confidence. The only exceptions are rare situations where there is a serious risk of harm to yourself or others. In those cases, I have a professional duty to act. I'll explain the full bounds of confidentiality before we begin working together.

What is your cancellation policy?

Payment is taken at the time of booking. If you need to reschedule or cancel, please give at least 48 hours’ notice and you'll receive a full refund. Cancellations made within 48 hours of your appointment are non-refundable. This policy reflects the value of the time we've set aside together.

Do you work with clients outside the UK?

Yes, I work with clients across the UK and internationally. Sessions are conducted entirely online, so location is no barrier. All fees are charged in GBP. All sessions run Monday to Friday, 9am–7pm London time, so please factor this in when booking from a different time zone. For clients in Hong Kong, that is 4pm–2am during British Summer Time and 5pm–3am for the rest of the year.

Are you a registered therapist?

Yes. I am a registered member of the British Association for Counselling and Psychotherapy (BACP), membership number 397064. I hold a Master of Social Sciences in Counselling from the University of Hong Kong (2017) and practise in accordance with the BACP Ethical Framework for the Counselling Professions.

Ready to begin?

Start with a free 15–30 minute consultation: a relaxed, no-obligation conversation to see if we’re the right fit for each other.

Mon – Fri
Availability
9am – 7pm
Hours (London time)
Online
Via Google Meet
£80
Per session