When couples come to therapy

Whatever has brought you here

Couples reach out for many reasons: the same argument on repeat, feeling distant from each other, a loss of trust, or pressure from work, family and life changes. Some are not sure whether they want to stay together at all.

Together we create a space where each of you can be heard, and where you can begin to understand the patterns that have developed between you. You do not need to be at breaking point to ask for help.

Communication & conflict Feeling distant Rebuilding trust Family & cultural expectations Work & life pressure Life transitions Unsure about the future

“I look forward to providing my support to you and helping you reflect, connect and grow.”

Roy Lam

What to expect

Simple, straightforward steps

Free Consultation

Book a free 15–30 minute call. We’ll talk about what’s brought you here and whether we’re a good fit. No commitment required.

Your First Session

We meet online via Google Meet, Monday to Friday, 9am–7pm London time. Sessions are 50 minutes, and each of you has the chance to share what you would like to change.

Reflect & Grow

Over time, work together on how you communicate, handle conflict and reconnect, at a pace that suits you both.

My approach

Integrative and tailored to you both

Roy Lam, MBACP registered counsellor and therapist — Roy Lam

MBACP Registered Member

My approach is integrative and tailored to each couple. I draw on Cognitive Behavioural Therapy (CBT), Emotion-Focused Therapy and Bowen’s Family Systems Theory, combining evidence-based techniques with a warm, genuinely non-judgemental presence.

Originally from Hong Kong, I have a particular understanding of the cultural pressures that many East Asian and immigrant communities face, including the tension between family expectations and personal identity. I offer sessions in both English and Cantonese.

I am a registered member of the BACP (No. 397064) with a Master of Social Sciences in Counselling from the University of Hong Kong.

CBT Emotion-Focused Therapy Bowen Family Systems Integrative Person-Centred

Fees

Transparent, straightforward pricing

Initial Consultation

Free

15–30 minutes • Online via Google Meet

No obligation or commitment
Discuss what’s brought you here
Ask questions about how I work
Decide together if we’re a good fit

Individual Therapy

£80

50 minutes • Online via Google Meet

Weekly or fortnightly sessions
Tailored integrative approach
Confidential & non-judgemental
Available Mon–Fri, 9am–7pm London time

Couples Therapy

£120

50 minutes • Online via Google Meet

For partners facing difficulties
Communication & conflict support
Integrative, tailored approach
Available Mon–Fri, 9am–7pm London time

Payment is taken at the time of booking. You may reschedule or cancel with at least 48 hours’ notice for a full refund. Cancellations made within 48 hours of your appointment are non-refundable.

Have a question?

Here are some of the things people ask before getting started.

How does online therapy work?

Sessions take place via Google Meet, a free, easy-to-use video platform. You'll receive a link before each session. All you need is a private space, a stable internet connection, and a device with a camera and microphone. Many clients find online therapy just as effective as in-person, with the added benefit of attending from the comfort of their own home.

What happens in the free consultation?

The free consultation is an informal, no-obligation conversation lasting 15–30 minutes. We'll talk about what's brought you here, what you're hoping to get from therapy, and I'll answer any questions you have about how I work. It's also a chance for you to get a feel for whether we're the right fit. There's no pressure to proceed.

How many sessions will I need?

Every person is different, and there's no fixed number of sessions. Some people find that a focused course of 6–12 sessions is enough to address a specific issue; others prefer longer-term support. We'll review how things are going together and you're free to end or pause at any time. There's no minimum commitment.

Is everything I share confidential?

Yes. Everything you share is treated with the strictest confidence. The only exceptions are rare situations where there is a serious risk of harm to yourself or others. In those cases, I have a professional duty to act. I'll explain the full bounds of confidentiality before we begin working together.

What is your cancellation policy?

Payment is taken at the time of booking. If you need to reschedule or cancel, please give at least 48 hours’ notice and you'll receive a full refund. Cancellations made within 48 hours of your appointment are non-refundable. This policy reflects the value of the time we've set aside together.

Do you work with clients outside the UK?

Yes, I work with clients across the UK and internationally. Sessions are conducted entirely online, so location is no barrier. All fees are charged in GBP. All sessions run Monday to Friday, 9am–7pm London time, so please factor this in when booking from a different time zone. For clients in Hong Kong, that is 4pm–2am during British Summer Time and 5pm–3am for the rest of the year.

Are you a registered therapist?

Yes. I am a registered member of the British Association for Counselling and Psychotherapy (BACP), membership number 397064. I hold a Master of Social Sciences in Counselling from the University of Hong Kong (2017) and practise in accordance with the BACP Ethical Framework for the Counselling Professions.

Online couples therapy